Posición: Associate

Tipo de empleo: Full-time

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Contenido de trabajo

Your opportunity

We are in search of a Senior Product Manager to lead one of the more most emerging capabilities Workloads. Workloads provide customer’s teams with a comprehensive view into their capabilities, providing insights about the system’s data, health of the various components involved in the system, and information about the owning team. To sum it up, it is the ultimate capability teams use to keep all core components of distributed systems under control.

We are looking for a person who’s worked to successfully delivering valuable experiences at scale with clear outcomes. Know how to work with engineers, designers and executives, and enjoys working with customers. Have a great understanding on when to gather more data and when to make a decision and move forward. Can clearly articulate value to different levels of the organization from product peers in different teams to the highest C-levels.

What you’ll do
  • Product Strategy: Drive it for Workloads capabilities, told by customer and market insights, ambitious pressures, technical capability, and internal assets.
  • Internal leadership: Use that product strategy to straighten, energize, and lead not only engineering and UX but also partners and cross-functional teams. Communicate a clear set of business priorities and customer imperatives and actively work with the extended team to drive key trade-off decisions. Lead internal and external product promotion, customer education and support, and sales strategies.
  • Planning: In collaboration with Engineering, define a detailed, rolling 4-quarter product roadmap and drive the alignment of key releases to deliver on the roadmap. Adjust the roadmap as needed based on metrics, market forces, and changes in execution resources. Lead the business during the full product lifecycle – from requirements definition to delivery, to end of life. Collaborating with other teams across the company, including Engineering, Design, Support, and Marketing and Sales counterparts.
  • Customer interactions: Proactively take initiative to prospects and customers to learn more about the problems they are trying to solve, build good relationships, and leadership product direction.
  • Metrics and research: Establish business metrics and key customer/market research questions to gather key customer insights. Let them know about the optimization or new product development. Maintain an active view of key competitors and their anticipated next moves.
  • Positioning: Highlight the distinct proficiencies and propose messaging on product positioning. Stay up-to-date on playing strengths, weaknesses, opportunities, and threats. Deeply engage other parts of the team in this process.
  • User Experience: Meticulously think through every aspect of the overall customer experience, putting users’ needs first in the definition of requirements. Continuously seek improvements to the customer experience working with the UX and Engineering team to better drive the business.
  • Product Hero: Serve as a key spokesperson for the business, delivering clear, compelling communications up and across New Relic. Also outside the company to position product for success and garner any support required to successfully accomplish the business. Actively support Go to Market and ongoing marketing activities.

This role requires
  • 5+ years experience of product management experience (ideally with SaaS products)
  • Strong background in product management practices, tools, and framework
  • Proven track record of decision-making, balancing business, customer, and stakeholder needs
  • Ability to collaborate with cross-functional teams, lead via influence and perseverance, and use data to drive decisions
  • Excellent written and oral communication skills that include the ability to clearly articulate business needs and customer problems as a context for collaboration to best solve complex problems
  • Comfort in a fast-paced, changing software business environment

We’re looking for bold and passionate people to be a part of our mission to create more perfect software. We’d love to have you apply, even if you don’t feel you meet every single requirement. What’s most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.

We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.

Read more about Flex First and New Relic’s vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic at www.newrelic.com/blog/how-to-relic/future-of-work.

New Relic currently has offices in Germany, Ireland, Spain, and the United Kingdom, and based on business needs may approve work in Belgium, France, Italy, The Netherlands, Switzerland, Sweden, UAE, and other locations throughout the region. Some of our opportunities are limited to specific hiring locations. Talk with your recruiter about your goals and how we can work with you in our Flex First approach!

Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: www.newrelic.com/termsandconditions/applicant-privacy-policy

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