Customer Service for Dutch-speakers

City Job Offers

Ver: 101

Día de actualización: 24-09-2023

Ubicación: Barcelona Cataluña

Categoría: Consultoría / Servicio al cliente


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Move to the sunshine and work with Fashion in Barcelona

If you are in love with Barcelona and you are interested in working for a world-renowned fashion brand, this is exactly the right opportunity for you! #wearehiring

Dutch-speaking Fashion Customer Representative

The company:

Welcome to an international brand, globally famous for its designs and products for women, men and children. Enter this fascinating world of clothing and accessories working from the innovative @22 district in Barcelona, very close to the beach.

The role:

As a Dutch-speaking Fashion Customer Service Advisor, you’ll work directly with clients by email and phone to offer kind solutions for all their inquiries in your mother language.

Your opportunity:

We want to inspire your passion for style and Mediterranean culture with this job offer. If you are looking for a motivational position in Barcelona, to join an exciting and successful team and to enter the fashion world, read on!

This is your new job in Barcelona if

  • You have excellent Dutch communication skills and you are fluent in English (spoken and written)
  • You are open to develop your customer service skills
  • You are passionate about fashion and you have familiarity with this industry
  • You are computer literate
  • You have excellent communication and interpersonal skills
  • You pay attention to small details and you are well-organized
  • You have an outgoing, enthusiastic, positive and engaging personality
  • You are able to work 39 hours per week on a rotational shift pattern

***Experience with CRM is a plus

Your day to day at work:

  • Effectively solve customer issues in Dutch
  • Manage complaints and inquiries with a proper and respectful tone
  • Keep customer satisfaction at the core of every decision and behavior
  • Help clients with their online shopping and advise on their orders

Keywords to success:

  • Problem solver
  • Customer-oriented
  • Team player
  • Empathy
  • Flexibility
  • Patience
  • Proactive


  • 2 weeks initial paid-training
  • Competitive compensation
  • Long-term contract
  • Ongoing training
  • Possibility to grow within the company: high performers can progress to the social media team, become quality analysts or management.
  • Nice office in the heart of Barcelona @22 district in the Poblenou area
  • Relocation bonus for #cityjobbers coming from abroad to help with your expenses

Take this chance to belong to a multicultural company with employees from over 100 different nationalities. If this is your dream job in Barcelona, apply with a few clicks.

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Plazo: 08-11-2023

Haga clic para postularse como candidato gratuito


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